This accessibility statement applies to the Report Online Terrorist Materials service.
This service is run by the Home Office. We want as many people as possible to be able to use this service. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
We know some parts of this service are not fully accessible, including:
- not all links and urls are descriptive enough, which may cause confusion for some users of assistive technologies
- some technical labelling is missing or incorrect, which may affect how screen readers and other assistive technologies interpret information
Feedback and contact information
If you need to use this service but are unable to do so, call the non-emergency police number on 101 and we will make alternative arrangements.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of our services. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: hof-accessibility@digital.homeoffice.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Technical information about this website’s accessibility
The Home Office is committed to making its online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
- not all pages identify the language used as English - this does not meet WCAG success criterion 3.1.1 (Language of Page)
- links on the page where users check their answers are not descriptive enough - this does not meet WCAG success criterion 2.4.4 (Link Purpose in Context)
- the final page does not have a descriptive url - this does not meet WCAG success criterion 2.4.2 (Page Titled)
- adding another link on one page creates new interactions that are not announced to assistive technology users - this does not meet WCAG success criterion 3.2.2 (On Input)
- removing a file on one page results in no announcement from most screen readers - this does not meet WCAG success criterion 3.2.2 (On Input)
- selecting a file on one page results in no announcement from most screen readers - this does not meet WCAG success criterion 3.2.2 (On Input)
- not all fields have legend text - this does not meet WCAG success criterion 1.3.1 (Info and Relationships)
- name, email address and telephone number fields are not tagged for autocomplete - this does not meet WCAG success criterion 1.3.5 (Identify Input Purpose)
- for mobile journeys, images have incorrect alt text - this does not meet WCAG success criterion 1.1.1 (Non-text Content)
- not all instructions work as well for mobile journeys - this does not meet WCAG success criterion 3.3.2 (Labels and Instructions)
We plan to fix all of these issues by no later than 23 March 2021.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
Not applicable.
Preparation of this accessibility statement
This statement was prepared on 28 September 2020. It was last reviewed on 13 October 2020.
This website was last tested on 8 October 2020. The test was carried out by Marvell Consulting Ltd.
We tested every page of the service using automated, semi-automated and manual testing. The full journey was tested 3 times using only a keyboard, a screen reader, or voice commands to navigate the service.
GOV.UK